Shipping Policy
Last Updated: March 25, 2026
Effective Date: March 25, 2026
This Shipping Policy explains how orders placed with The Bike and Trike are processed, shipped, and delivered when you shop at bikeandtrike.com.
1. Order Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.
Processing time may vary due to:
Order volume
Product availability
Vendor or supplier fulfillment (dropship orders)
Special orders or custom items
Holidays or peak seasons
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Carriers
We ship using a variety of carriers depending on the item, destination, and shipping method selected at checkout, including:
UPS
FedEx
USPS
Vendor-direct (dropship) shipping
Freight carriers for oversized items such as bicycles
Shipping options and rates are displayed at checkout when available.
3. Shipping Rates
Shipping rates are calculated at checkout based on your order total:
$0–$50 → $24.99 shipping
$50–$100 → $34.99 shipping
$100+ or In-Store Pickup → Free standard shipping
Bikes and oversized/heavy items are excluded from the "Free Shipping On Orders $100+" offer.
Some items may:
Ship separately
Incur additional handling or freight fees
Require delivery appointments
4. Estimated Delivery Times
Estimated delivery times are provided for convenience and are not guaranteed.
Delivery times may be affected by:
Vendor availability
Carrier delays
Weather conditions
Incorrect or incomplete shipping addresses
Some items may ship directly from our suppliers and may have extended delivery timelines.
We are not responsible for delays once an order has been handed off to the carrier.
5. Oversized Items, Bicycles & Freight Shipments
Oversized items — including bicycles and certain electric bikes — may ship via freight or specialized services.
For these shipments:
Delivery may require a signature
Additional delivery time may be required
Residential delivery fees may apply
Delivery appointments may be scheduled by the carrier
Bicycles may arrive partially assembled and require final assembly by a qualified technician.
6. Hazardous Materials & Battery Shipping
Certain products (such as lithium-ion batteries or e-bikes) may be subject to:
Shipping restrictions
Ground-only shipping
Additional handling requirements
These restrictions may affect shipping availability and delivery timelines.
7. In-Store Pickup (If Available)
If in-store pickup is offered:
Pickup availability will be shown at checkout
You will be notified when your order is ready
Valid ID may be required at pickup
Please see our In-Store Pickup Policy for full details.
8. International Shipping (If Applicable)
At this time, we do not offer international shipping.
9. Incorrect Addresses & Failed Deliveries
Please ensure your shipping address is accurate.
We are not responsible for:
Delays or losses due to incorrect addresses
Orders returned to sender due to failed delivery attempts
Additional shipping charges may apply to reship returned orders.
10. Order Tracking
Tracking information will be provided once your order ships.
For dropship orders, tracking may be provided once the vendor processes the shipment.
11. Lost or Damaged Shipments
If your order is lost or arrives damaged:
Contact us within 5 days of delivery or expected delivery
Provide order details and photos if applicable
We’ll work with the carrier to resolve the issue as quickly as possible.
12. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have questions about shipping or delivery, please contact us:
Email: info@bikeandtrike.com
Address: 612 Broadway Street, Rock Springs, WY 82901
Phone: 307-382-9677