Cancellation Policy

Last updated: January 21, 2026

Overview

We understand that sometimes plans change. This policy explains how order cancellations are handled at The Bike and Trike.

Orders may be canceled before they are processed or shipped.

If your order has not yet been processed, we can cancel it and no payment will be captured.
If your order has already been processed or shipped, it may no longer be eligible for cancellation and will need to follow our Return Policy.

Because many of our products ship directly from our suppliers, some orders are processed quickly and may not be able to be canceled once submitted.

For items that are backordered or unavailable, customers will be given the option to:

If your order is canceled after payment has been captured, a full refund will be issued to the original payment method.

To request a cancellation, please contact us as soon as possible at info@bikeandtrike.com with your order number.

If you have any questions about cancellations, please contact us:

Email: info@bikeandtrike.com
Phone: 307-382-9677